Our Policies
Privacy Policy
At Cloudfirst Global we value the trust you place in us when you visit one of our websites or use one of our web services. We’ve built an enduring reputation for using technology and data to bring transparency, integrity and efficiency to everyone we serve. Part of our commitment to transparency and integrity is making sure you understand what data we collect, how we use it and how it may be shared.
This Cloudfirst Global privacy policy describes how we collect and use your personal information when you visit our website, use our mobile and web applications, or call us on the phone.
By personal information, we mean information that can be used to identify, locate, or contact you, whether used alone or when combined with other identifying information. Personal information does not include information lawfully made available from government records or de-identified or aggregated consumer information.
Refund Policy
1. Every service offered by us takes different course of action to get accomplished from start to end thus refund policy differs from one service to other.
2. There is always a certain set of resources that are involved in achieving every milestone of a campaign. Thus, a refund would not be entertained for the work already completed.
3. No refund is possible for the fee paid in the form of administrative fees or installation charges.
4. Taxes paid on services levied by regulatory bodies would not be refunded with fee refund.
5. No refund will be entertained in case service gets canceled due to any violation of terms stated in our Terms & Condition section.
6. There is no refund policy for the services placed under same day delivery.
7. Cloud first Global is not liable to pay refund if delay or service disruption happens due to third party involvement.
Privacy
and payment breakups
if services is not satisfactory as committed then money will be return within 10 days. However if service is rendered and cost has incurred for same, return is unlikely.
CancellationPolicy
1. A subscriber can place the cancellation order for a particular service within 7-10 days of service agreement via prescribed cancellation form available on our website.
2. No cancellation is possible for the services offered with promotional discounts on special occasions viz. Independence Day, Christmas and New Year. These are limited edition offers and hence any range of refund would not be possible.
3. In no case, Cloudfirst Global will entertain cancellation requests made for services such as domain name registration and domain name transfer.
4. Fee once paid will not be refunded in any case even if the cancellation is posted within 12 hours.
5. A service stands cancel if next payment is not received within 7 working days.